Last Updated: 18/10/2025
Szbplans (“we”, “our”, “us”) operates the website www.szbplan.com (“the Site”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you when you:
Create an account or make a purchase on our Site.
Subscribe to our newsletter.
Contact us through our forms or email.
Browse our website (through cookies and analytics).
The information we may collect includes:
Personal details: Name, email address, billing address, phone number.
Payment information: Processed securely through our payment gateways (we do not store your full card details).
Account information: Login credentials and order history.
Technical data: IP address, browser type, device information, pages visited, and referring websites.
2. How We Use Your Information
We use the information we collect to:
Process and deliver your digital house plan orders.
Communicate with you regarding orders, downloads, and support.
Send updates, promotions, and newsletters (only if you’ve subscribed).
Improve our website, services, and user experience.
Comply with legal and accounting requirements.
3. How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal data, including:
Secure (SSL) encryption for all transactions.
Regular website and plugin updates for security.
Restricted access to sensitive customer data.
While we strive to protect your personal information, no system is 100% secure. You share information at your own risk.
4. Payment Processing
Payments on Szbplans are handled securely through WooCommerce and supported third-party payment gateways such as PayFast.
We do not store or have access to your full payment card details.
Your payment information is processed directly by the payment provider under their own security and privacy standards.
5. Cookies and Tracking Technologies
Szbplans uses cookies to improve your browsing experience and analyze traffic.
Cookies are small text files stored on your device that help us:
Keep your shopping cart active.
Remember your preferences (like login status or region).
Analyze traffic via tools like Google Analytics.
You can disable cookies through your browser settings, but some features of the Site may not function properly if you do.
6. Email Communication
If you subscribe to our newsletter, we may send you emails about:
New plans and promotions.
Design tips or blog updates.
Important changes to our policies or services.
You can unsubscribe from our mailing list at any time by clicking the “Unsubscribe” link in the email footer.
7. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share data only with trusted third parties who help us operate our business, such as:
Payment processors (e.g., PayPal)
Email marketing services (e.g., MailPoet or Mailchimp)
Web hosting and analytics providers
These partners are required to handle your information securely and only for legitimate business purposes.
8. Data Retention
We retain your personal data only for as long as necessary to:
Complete your orders and maintain transaction records.
Comply with accounting or legal obligations.
Provide customer support and warranty services.
After that, your personal data may be deleted or anonymized.
9. Your Rights
You have the right to:
Request access to your personal data.
Correct any inaccurate or incomplete information.
Request deletion of your account and personal data (unless legally required to retain it).
Withdraw consent to marketing emails.
To exercise these rights, contact us at [email protected].
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those websites.
Please review their privacy policies before providing any personal information.
11. Children’s Privacy
Szbplans does not knowingly collect data from individuals under the age of 18.
If you believe a minor has provided us with personal information, please contact us to remove it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The updated version will always be posted on this page with a new “Last Updated” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
[email protected]
www.szbplan.com